Innovative Technology: Andalex Telelanguage is the pioneer of the first, and most reliable on-line Interpreter Management and Scheduling System to date. Andalex Telelanguage takes a dynamic approach in providing interpreter services. We are committed to delivering the best services for both of our main users: AndalexCustomers and AndalexInterpreters. We do this within the Andalex networked database on the Internet. Our customers' requests are integrated with interpreters' areas of specialization and availability. We operate completely within a virtual office environment, taking full advantage of Internet technology. Our primary focus is serving our customers through our content database and service platforms.

Customer Platform provides our customers with one-click access to a wide range of real-time information. Our screens show each interpreter request, and provide the ability to change, update or schedule appointments. Customers can view invoice summary reports, and view feedback on each interpreter they use. They can pay their invoices, and receive many other services that they used to do on the phone or by mail. Our Contact Center combines the self-service capabilities of the World Wide Web with the individual service of skilled contact center coordinators. In conjunction with our traditional contact center, Web Call Center is a Web portal, and computer telephony solution. It provides a single "front door" to our company, regardless of how a customer contacts us.

Interpreter Platform is user-friendly. Interpreters may apply to join our team; this process will open the door for them to the most innovative and reliable system of accepting appointments, submitting invoices, and even browsing through an available appointment database. All of these advantages are available to our interpreters using our Web site and/or by calling our 24/7 contact center. Andalex Telelanguage provides all the support our interpreters need to get their job done as professionally and enjoyably as possible.

The Competitive Advantage: Our Contact Center adds the personal touch to our online environment, and expands the ways in which our customers contact us. It helps us provide more and better customer service. And it targets the individual customer. Our Web Contact Center is a distinctive competitive advantage. Our interpreter coordinators increase customer satisfaction, rapport, and loyalty by focusing on individual, and emergency customer needs.conferences, Andalex Telelanguage is the solution tailored to your needs.

We encourage you to submit our Express Information Request form to receive a customized package about our services and rates. You will learn more about the people and services driving Andalex Telelanguage to be the leading language services provider. You will also learn how our professional services, customized rate packages and advanced technology can turn your langauge services needs into a competitive advantage, not just an expanse.